Our process

Individual attention and support

Our difference is in the service we provide, the quality solutions we develop, and the relationships we foster. We provide you with customised support and leverage our 30 years of experience to develop solutions that work. We service a variety of clients, but our process is always the same – individual attention and support.

Our approach


Identify needs

Step one is to visit you onsite to discuss your cleaning and chemical requirements. By getting to know you and your needs we can create the best solution for your business.


Customised plan

Step two is a fully customised plan. From a business pricing structure, to a cleaning programme with staff training, or a customised formulations and packaging solution. Whatever you need, we can deliver.


Regular check-ins

Step three is regular check-ins with you to make sure the solutions we have provided are still fit for purpose over time. We’re always available for a chat and we’ll continue to work to make sure you’re happy.

Custom formulations and packaging

Looking for something unique? We can help.

We manufacture a huge range of cleaning products and we can work with you to create customised formulations, product branding and custom packaging. Whether you’re wanting to create your dream cleaning product range or tap into our wealth of knowledge, we’ll work alongside you to create unique solutions to meet your needs.

Custom formulations
Product branding
Custom packaging
See more

Operational benefits

Made in NZ
Individual support
Fast shipping
Infection control
Cleaning audit support
Sustainable focus

Happy clients

Have used and been around cleaning chemicals for awhile, the quality of the products produced from QualChem is unrivalled. Will definitely continue buying from them. The service is amazing too, real fast and efficient service that is rare now days. Thank you QualChem

Thank you for the amazing support QualChem – your generosity keeps us in the air, saving time and saving lives 24/7 and ensures Life Flight remains a free service for our patients.